This Privacy Policy explains what information Nativz Gaming Limited (a company registered in the Republic of Ireland with number 700794) collects about you, how we may use it, and the steps we take to ensure that it is kept secure. It also explains your rights and how to contact us. When we say “Nativz”,“we”, “us” or “our”, we are referring to the relevant one of these that is responsible for processing your data. We will let you know which entity will be the controller of your data when you purchase a product or service from, or enter into any other transaction with, us. Unless you are informed otherwise, that controller will be Nativz Gaming Limited.
When we refer to the “site” or “our site”, this includes www.nativz.gg and any associated microsites we introduce over time.
What information do we collect ?
The personal data we hold may include some or all of the following:
Some of your personal data may be shared with us by third parties such as:
Analytics providers (such as Google)
Advertising services and networks
Social media services (such as Facebook and Twitter)
Consumer segmentation services (such as Cameo)
Payment Data: payment services providers
Transaction Data: ticketing services providers
Identity and Contact Data and Marketing and Communications Data
Your use of your account and the inputting of some Identity and Contact Data and Payment Data, and the gathering of some Technical Data and Profile Data, may be effected by means of cookies. You can set your browser to refuse cookies, to alert you when a website has set or accesses cookies, or you may refuse consent to some cookies. Note that if you refuse cookies some parts of our site or app may not function properly. You can find out more information about the cookies we use, see our COOKIE POLICY.
We also collect, use and share Aggregated Data such as statistical or demographic data. Aggregated Data may be derived from your personal data but is put together in an aggregated and anonymous manner (so that it cannot be associated with any of your Identity and Contact Data or other personal data) and does not constitute personal data for legal purposes. For example, we may anonymise and aggregate your Profile Data or Technical Data with that of others and (a) use it for internal management purposes, (b) share it with current or prospective business partners, and (c) use it to target offers that are made to fans through the site.
Other than Health Data (see above), we do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) except with your explicit consent.
How do we use your personal data, and what is our legal basis for doing so?
These are the legal bases we have for holding and processing your personal data:
• Contract: To enter into or perform a contract with you
• Legitimate Interest: For our (or third parties’) legitimate interests, as long as they aren’t overridden by your interests and rights
• Consent: Your consent
• Obligation: To comply with our legal obligations
And here is how we use your personal data, and our relevant legal basis (Our basis) for doing so:
If you register with or make a purchase from us, you provide us with Identity and Contact Data. That Identity and Contact Data may be supplemented over time with other information, such as Transaction Data, Health Data and additional or updated Identity and Contact Data. We use this information to maintain your registration with our site and administer our relationship with you. Our basis: Contract and LegitimateInterest (to remind you of the lapse or impending lapse of your registration,membership or season ticket).
If you purchase a ticket, membership, or any other product or service from us, we will use your Identity and Contact Data and Payment Data(and sometimes prior Transaction Data) to process the purchase, deliver it to you, receive payment for it, process any refund that may be owed to you and tell you about other related products and services. Our basis: Contract and Legitimate Interest (to receive payment of sums owed to us and to advise our customers how to maximise the value of their purchases). [Note that we do not store your complete Payment Data – this is held by payment service providers. We do, however, store the last four digits of your payment card number, which are retained to assist in the resolution of queries concerning payments.]
We will also use Identity and Contact Data, Payment Data and Transaction Data to monitor purchases with the objective of helping to prevent fraud. Our basis: Legitimate Interest (fraud-prevention).
When dealing with us about your visit to our stadium or another venue, you may provide Health Data, which is used to help ensure your safety. Our basis: Contract, Obligation and protection of your vital interests.
From time to time, you may participate in a survey or provide us with feedback or otherwise engage with us in ways that, in combination with other data we hold, may be included in your ProfileData. In using the site, we and our service providers will also collectTechnical Data. We use Profile Data and Technical Data to make our products and services, including our site, better and more relevant to you, and to enable us to create content that is more suited to you and send you more relevant communications. Our basis: Legitimate Interest (making our products and services and their marketing more specific to you).
Where you opt to receive marketing communications from Nativz, we will use your relevant Marketing and Communications Data to communicate that marketing to you. Our basis: Consent and Legitimate Interest (marketing our products and services to you).
We retain records of our financial transactions and contracts with you in order to maintain adequate accounting records and meet legal requirements. Our basis: Obligation.
We will use your Marketing and Communications Data and Identity and Contact Data to keep you informed of important changes to our relationship with you, such as by notifying you of changes to this Privacy Policy. Our basis: Contract, Obligation and Legitimate Interest (in maintaining a compliant relationship with you).
We will only use your personal data for the above purposes, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process your personal data without your knowledge or consent where this is required or permitted by law.
Whom will we share your personal data with ?
We will share your personal data with various third parties, but always for the uses referred to above. These third parties are businesses that provide services such as:
• Ticketing services
• Payment services
• Mailing and delivery services
• Website hosting
• Messaging and SMS push communications services
• Social media platforms
• Online and offline marketing services
• Research and profiling services
• Retailers
• Official Partners of Nativz
• eSports governing bodies and competition organisers – i.e. Riot Games
We may also share your personal data with others where to do so is mandated by applicable law.
Your Marketing and Communications Data will only be shared with a third party for the purpose of them directly marketing to you where you have consented to that marketing.
If we transfer your personal data outside the European Economic Area (EEA) to a country that does not provide a similar level of legal protection to that provided by the Republic of Ireland’s data protection laws, we put in place legally appropriate safeguards to require the protection of your personal data. You can request details of those safeguards by contacting us on info@nativzgaming.com
How long will be keep your personal data for?
We keep your personal data for as long as is necessary:
• for Our basis as specified in this Privacy Policy, and
• to address relevant legal, tax or accounting requirements, including potential claims by and against us
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of that data, the purposes for which we process it, whether we can achieve those purposes through other means, as well as legal, taxation and accounting requirements.
You can request more details of how we apply these criteria by contacting un on info@nativzgaming.com. When the need to keep your personal data ends, we either delete or anonymise it.